Refund Policy

WARRANTY INFORMATION

Buyers are informed that all our products do not offer any warranty.
All products had been tested by KYB Japan factory and verified with quality control.

 

RETURN AND EXCHANGES

Returns and Exchanges will not be applied unless the default items happen during our delivery process. We are NOT RESPONSIBLE for any damage/ defect after the delivery.
To avoid any misplace order, all our products are provided with the model code. If there is any enquiries, please contact us at sales@klaastani.com

 

DELIVERY INFORMATION

In-house delivery – Delivery method applies to Klang Valley area only. Goods should be received within 5 working days after placing the order.
Courier service – Delivery method  applies to nationwide (including Sabah and Sarawak). Goods should be received within 10-14 days after placing the order.

 

DELIVERY FEES

There is a fixed amount of delivery charges per order for both in-house delivery and courier services. The charges will be added in during payment process, meaning the price of items displayed on the website excluded delivery fee.
Delivery fees is non refundable and will not be applied to the buyers that collect their item in our physical shop.